Enrollment you can stand behind, at national scale.
Carriers, health plans and FMOs work with HFP Management because every conversation is recorded, scored and documented, in English and Spanish, across Medicare Advantage and ACA markets.
What partners get
- Every call recorded and scored
- Bilingual sales and service
- 50-state Medicare Advantage licensure
Three ways to work with us
Distribution partnership
HFP Management agencies sell your plans to qualified consumers through our owned demand and licensed agents, with call-level compliance evidence available on request.
Enrollment and service programs
HFP Management runs enrollment, onboarding and member service for your plans on the Aurora platform, under your rules and your brand.
Compliance oversight
Aurora monitors and scores distribution calls for your plans, including those made by other agencies, and reports by agent and issue.
Built for how carriers now judge distributors
Recorded and scored
Every call is recorded and checked against CMS, state and plan rules the same day.
Consent on file
Consumer consent and scope documentation captured and retrievable for audits.
Agent accountability
Issues traced to the agent and call type, with retraining or removal from your plans.
Bilingual
Sales and service in English and Spanish, by people and by AI agents.
Owned demand
Consumers reach us through Vertical Pulse, our in-house marketing company.
Reporting
Production, persistency and quality reporting by plan and market.
Talk to our partnerships team
Carrier, health plan and FMO relationships are led by our COO and Chief Compliance Officer.